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Questions Raised at the June meeting of the Merchant Strategic Leadership Team
What happens if merchants are not chip enabled by February 2009 and a chip card is presented? Can the mag stripe on that card be used?
Absolutely. Mag stripes will still be a valid form of payment.
Source: MasterCard
Going forward, will there be exceptions that allow cardholders to use signature rather than PIN and how will this work?
The main message is to follow the prompts. If a PIN is required, the terminal will prompt for it. If a signature is required, a signature line will be printed on the receipt.
Source: MasterCard
How will customer training be handled? Who is responsible?
Card issuers will communicate to their cardholders, just as acquirers communicate with their merchants. The
prompts at the device should guide the cardholder and merchant through the transaction.
Source: MasterCard
EMAIL US
Are you looking for answers related to your organization’s chip migration implementation? Please email your question to info@emvcanada.com.
MERCHANT STRATEGIC
LEADERSHIP TEAM
To help merchants get information to assist intheir EMV decision making, ACT Canada formed
the Merchant Strategic Leadership team (MSLT)
in 2008. Please click here to visit the Merchant Strategic Leadership Team page.